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Terms & Conditions

OVERVIEW
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which govern “Secret Caravan’s” relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term ‘Secret Caravan’ or ‘us’ or ‘we’ refers to this website. The term ‘you’ refers to the user or viewer of our website.
PRIVACY POLICY
We will never sell, loan, rent or distribute any personal information to third parties under any circumstance, including the contact information of those who subscribe to our mailing list.
We may notify you by email about special offers, events and products we think you would want to hear about. If you do not wish to receive our newsletter and announcements, please click the “unsubscribe” link at the bottom of the email when you receive it.
In providing your personal data, you consent to us using the data collected in order to provide you with the service you expect. We need your data for the following purposes:
– To create your personal account at Secret Caravan
– To send you our news via email
– To contact you in the event of any problems with the delivery of your items
– To answer your queries and to inform you of new or changed services
USE OF COOKIES
A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. Secret Caravan uses cookies to enhance and simplify your visit. We do not use cookies to disclose information to third parties.
We may gather information about your general Internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data that does not identify any personal details whatsoever.
You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.
THIRD PARTY LINKS
Our website may contain links to other websites of interest. We are not responsible for their content, accuracy, products or the protection of privacy. You should look at the privacy statement applicable to the website in question.
SECURITY
At Secret Caravan we use Secure Socket Layers (SSL), the industry standard function that encrypts all information sent between buyer and seller.
For security reasons, we do not store any payment information in our database.
PAYMENTS
Paypal (Worldwide)
When making payment, Paypal charges on the card or Paypal account the amount specified and send us instant confirmation of payment, the payment is made through Paypal’s website, not ours. This service has no commission to the client.
Bank Transfer (Greece only)
If you choose this method of payment, before confirming the order, our system will supply you the necessary bank details to proceed with the transfer. At the same time, during the order confirmation, our system will provide you a reference number for your order to be indicated in the wire transfer document.
RETURNS/EXCHANGES
To read more about our Return policies, please go to the Customer Care.
CONTACT
Secret Caravan Warehouse
Hersifronos 1, Athens
11631, Attiki
Greece
www.secretcaravan.com
[email protected]
Please note, that our Terms and Conditions may change from time to time and all updates will be posted here on this page.